Most companies rely on technology for day to day operations. When one device breaks down, so does productivity.
At iPhix we know just how important your device is- we go to the ends of the earth if needs be to get that device fixed and back in your hands as soon as physically possible. That doesn’t mean we rush the repair though, all our workmanship comes with a lifetime warranty and we use the very best materials available.
When your device breaks just let us know and we will have it collected from you, repaired and delivered back to you asap. We can even put in place a service level agreement of as little as 30 minutes if required using mobile technicians to repair devices at your premises.
While our engineering background and work ethos requires robust processes for all clients we are also able to create bespoke arrangements, and procedures to meet individual client needs. Our approach with every client is to spend time understanding exactly what you need from us and constantly review our relationship to ensure your needs are being met and your expectations exceeded.
Throughout the entire process you will be able to track the repair in real time through our web portal and will receive email notifications at key points.